Privacy Policy for TrustScoreZone
Effective Date: 07/09/2025
Welcome to the privacy policy for TrustScoreZone. This document details how we collect, process, store, secure, provide access to, modify, and delete personal data of our users. We operate a platform offering simple online games with no real money gambling components. In crafting this policy, we have adhered to the highest standards of data protection and privacy as required by applicable European data protection laws – notably the General Data Protection Regulation (GDPR) – as well as other relevant legal frameworks. Our goal is to ensure transparency, accountability, and security in the ways we handle your personal information.
In this document, you will find comprehensive information about our data handling practices, user rights, responsibilities, and our commitment to protecting your privacy. We encourage you to read this policy thoroughly to better understand our practices.
1. Data Collection and Information We Process
At TrustScoreZone, we collect data from users when they register, play our games, or interact with associated customer support and service portals. The personal information we collect may include, but is not limited to, your name, email address, IP address, and other identification or account related details.
We may also collect technical data related to your device, browser type, operating system, and other diagnostic data that help us ensure platform stability and improve user experience. Such technical information may be automatically gathered through the use of cookies and similar technologies.
In every case, the information we gather is processed in adherence with the principles of lawful, fair, and transparent processing. This commitment is supported by our internal policies and the legal requirements the platform must follow.
2. Lawful Basis for Processing Personal Data
Our processing of personal data is based on several lawful grounds as defined under current European regulations such as the GDPR. These include:
- Consent: When you expressly agree to our use of your personal data for specific purposes.
- Contractual necessity: To manage and facilitate your gaming experience by processing your account information.
- Legal obligation: When we are required to process your data in order to comply with statutory and regulatory obligations.
- Legitimate interest: For purposes of maintaining, improving, and securing our platform and ensuring that our gaming environment remains safe and enjoyable.
Whenever applicable, we ensure that requests for processing are explicit and that users are provided clear options to consent to or decline such data processing activities.
3. User Rights: Access, Modification, and Deletion
We believe in giving you full control over your personal data. Under applicable legislation, you are entitled to the following rights:
- Right to Access: You have the right to request information on the personal data we hold about you, the purposes of our processing activities, and details about data transfers, if any.
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that it be corrected or amended.
- Right to Erasure: Also known as the "right to be forgotten", you can request that your personal data be removed from our records. Please note that this action might affect your ability to use our services if the data is essential for account management.
- Right to Restrict Processing: Should you need us to limit the processing of your personal data for certain periods, particularly where inaccuracy or contestation of the data arises, this right may be exercised.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, or request that we transmit such data directly to another controller.
- Right to Object: In cases where personal data is processed for direct marketing or based on our legitimate interests, you have the right to object and withdraw consent.
To exercise any of these rights, please follow the procedures provided via our customer support portal or in your account settings. We will verify your identity before processing a request to ensure the security and privacy of your account.
Requests to modify, access, or delete personal information will be addressed promptly, usually within a legally mandated timeframe. In cases where our retention obligations require us to hold data for a specified period, we will notify you of such restrictions and the related retention schedules.
4. Data Retention and Deletion
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with our legal obligations, resolution of disputes, and enforcement of our agreements. Once the personal data is no longer necessary, it will be securely deleted or anonymized.
When a deletion request is received, we will evaluate whether the data is covered by any specific retention obligations imposed by law. In such cases, while your personal data may be removed from active records, it may be retained in a secure, archived format solely for legal compliance and audit purposes.
6. Data Security Measures
Ensuring the security of your personal data is of paramount importance to us. We have implemented industry-standard technical and organizational measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data. These measures include, but are not limited to, encryption protocols, secure data storage, regular system auditing, and restricting access to personal data by authorized personnel only.
While we strive to protect your data rigorously, please be aware that no method of transmission over the Internet or electronic storage is completely secure. If you believe there has been a security breach related to your information, please contact our support immediately. We will take prompt measures to investigate and address any issue.
7. Sharing of Personal Data with Third Parties
We may occasionally share your personal data with trusted third parties whose services are essential for the operation of our platform, such as payment processors, hosting providers, or customer support tools. Each third party is contractually obliged to use your personal information only for the specific purposes designated by us and not to process your data for any other reason.
Moreover, if required by law or obligated by legal process, we may disclose your personal data to government or regulatory authorities ensuring full compliance with all relevant obligations. We do not sell or trade your personal data to any external entities.
8. International Data Transfers
Where applicable, and in compliance with European data protection laws including the GDPR, the personal data of our users may be transferred to, and stored in, countries outside the European Economic Area (EEA). When such transfers occur, we ensure that adequate safeguards are in place to protect the security and integrity of your data. These safeguards may include the use of standard contractual clauses approved by relevant authorities.
9. Amendments and Updates to This Policy
We may periodically update this privacy policy to reflect changes in our practices, new regulatory requirements, or improvements in our security measures. In the event of significant changes, you will be notified through appropriate channels, including notice via your account dashboard or email communication, when feasible.
It is your responsibility to review this policy on a regular basis to stay informed about our current data practices. Any changes to this privacy policy will be effective immediately upon posting to the platform, with the updated effective date indicated at the top of this document.
10. User Obligations and Responsibilities
As a user of TrustScoreZone, you are responsible for maintaining the confidentiality of your account details and any login credentials. You should promptly notify us if you suspect any unauthorized use of your account or any other breach of security. Your cooperation in maintaining the security of your personal data is vital in ensuring that our platform remains a safe environment for all users.
Furthermore, your continued use of the platform constitutes acknowledgment and acceptance of our data practices as described in this policy.
11. Legal Disclaimer and Limitation of Liability
While we strive to protect your personal data, TrustScoreZone cannot guarantee the absolute security of any information transmitted over the Internet. We will not be held liable for any loss or damage arising from unauthorized access, use, disclosure, alteration, or destruction of your personal data, except in cases of gross negligence or willful misconduct.
This privacy policy does not form a part of any legally binding agreement between you and us except where explicitly stated, and its purpose is to inform you of our data collection, use and retention practices.
12. Final Remarks
We are committed to protecting your privacy and ensuring the responsible use of your personal data. By using our platform, you agree to the terms outlined in this Privacy Policy. We greatly appreciate your trust in TrustScoreZone and pledge to maintain transparency in our data handling practices while continuously updating our security measures to adapt to evolving technological and regulatory standards.
If you have any questions, concerns, or requests regarding our privacy practices or this policy, please contact our support team through the appropriate channels available on our platform.
Thank you for choosing TrustScoreZone. We value your privacy and remain dedicated to safeguarding the personal information you entrust to us.