Our site is intended for adult users (18 years and older). TrustScoreZone is an independent rating portal and is not a gaming operator. We support the principles of responsible recreation and conscious approach to gaming. Support line phone: 0800 1 37 27 00.

Welcome to TrustScoreZone! This document constitutes a detailed User Agreement and Privacy Policy that governs your use of our online gaming platform. By accessing or using this platform, you agree to comply with and be bound by all the terms, conditions, and policies outlined herein. We encourage you to read this document carefully and become familiar with our practices regarding the collection, storage, utilization, and protection of your personal data. We are committed to ensuring that your rights related to privacy and data security are respected, in accordance with the most current legal requirements and industry guidelines.

Effective Date: 15-09-2025

Definitions

For the purposes of this Agreement, the following terms shall have the meanings indicated below:

  • Platform: The online gaming environment provided by TrustScoreZone, which includes all associated software, applications, and interactive services.
  • User: Any individual who accesses or uses the Platform.
  • Personal Data: Any information relating to an identified or identifiable natural person, as defined by applicable privacy and data protection laws.
  • Cookies: Small files stored on your device that help us enhance your experience, analyze website traffic, and provide personalized content and services.
  • Legal Authorities: Government bodies or other regulatory institutions that enforce laws related to privacy, data protection, and digital services.

User Responsibilities and General Obligations

By accessing this Platform, you agree to:

  1. Use the Platform in a responsible, respectful, and lawful manner.
  2. Abstain from any activities that may disrupt, damage, or interfere with the proper functioning of the Platform.
  3. Respect the rights and intellectual property of others and abide by all applicable laws and regulations.
  4. Cooperate with any reasonable requests from TrustScoreZone regarding the maintenance of a safe and secure online environment.
  5. Avoid engaging in any fraudulent, harmful, or illegal behavior while using our services.

If you do not agree with any portion of these terms, you are advised to discontinue using the Platform immediately.

Terms of Platform Usage

This Platform is intended strictly for entertainment and interactive gaming purposes. All content and features are made available to you free of charge. You acknowledge that certain content on the Platform might be created by third parties, and while we strive to maintain a safe and secure environment, we cannot be held responsible for third-party actions.

Any communication or interactive content submitted to TrustScoreZone is considered non-confidential and may be used in accordance with our operational practices to improve the service quality, enhance security, and ensure compliance with this Agreement.

Privacy Policy and Data Protection

Your privacy is of the utmost importance to us at TrustScoreZone. We are dedicated to handling your personal data with care and in strict accordance with applicable data protection regulations. This section outlines the purposes for which we may process your Personal Data, how we safeguard it, and the measures you may take regarding your data.

Data Collection and Purpose

We collect Personal Data only for the following reasons:

  • To enable your participation in interactive gaming experiences.
  • To provide you with a secure and personalized user experience.
  • To analyze and improve Platform functionality and overall service quality.
  • To ensure compliance with legal and regulatory obligations.

Any Personal Data collected is strictly limited to what is necessary to achieve these purposes. We do not collect financial, billing, or payment data, as all services provided are free of charge.

Data Storage, Retention, and Security

Your Personal Data is stored securely using industry-standard encryption and security protocols. Data retention policies have been established to ensure that personal information is maintained only for as long as necessary, unless a longer retention period is required by applicable legal or regulatory obligations. Once data is no longer needed, we employ secure deletion techniques to render your data irretrievable.

We continuously monitor and upgrade our security systems to prevent unauthorized access, disclosure, alteration, or destruction of your data. While we strive to maintain robust measures, we also advise you to safeguard your account credentials and avoid sharing sensitive information online.

Cookies and Similar Technologies

In order to enhance your experience on our Platform, we use cookies and similar tracking technologies. These small data files allow us to analyze website traffic, remember your preferences, and provide tailored content to improve your browsing experience. The use of cookies is in strict compliance with the legal requirements applicable on this continent.

You have the option to adjust your browser settings to disable cookies. Be aware, however, that disabling cookies may negatively affect certain functionalities of our Platform.

User Rights in Relation to Personal Data

We acknowledge and respect the rights of our users regarding their Personal Data. You may, at any time, request:

  1. Access to the Personal Data we hold about you.
  2. Correction or updating of any inaccurate or incomplete information.
  3. Deletion or removal of your Personal Data, subject to applicable legal obligations.
  4. Restriction or objection to our processing of your data.
  5. The transfer of your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please follow the procedures outlined within our help and support sections on the Platform. All requests will be handled in a secure manner and within the timeframes mandated by law.

We process your Personal Data based on your consent, where necessary, and in accordance with applicable data protection regulations within our region of operation. This may include directives and regulations such as GDPR. Any processing of data is justified by the necessity to provide and improve our services and to ensure legal compliance. Furthermore, when the processing is based on consent, you retain the full right to withdraw such consent at any time.

Data Transfers and Third-Party Processors

Your Personal Data may be transferred and processed in countries other than your own, in compliance with applicable legal requirements. We ensure that any third-party service providers involved in the handling of your data are bound by strict contractual obligations to safeguard your information, as well as to maintain compliance with relevant data protection laws.

Data Security Measures

We have implemented comprehensive technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include regular security assessments, encryption protocols, access controls, and secure storage solutions. Through continuous improvements, we aim to provide a robust framework for data security that evolves in line with emerging technological trends and legal requirements.

Modifications and Amendments to the Agreement

TrustScoreZone reserves the right to update and modify this User Agreement and Privacy Policy as required by operational needs or changes in legislation. Any amendments will be promptly communicated on the Platform, and your continued use of the Platform after any modifications indicates your acceptance of the revised terms. We strongly encourage regular reviews of this Agreement to ensure that you are fully aware of any adjustments that may affect your rights or responsibilities.

Disclaimer and Limitation of Liability

You acknowledge that the use of this Platform is entirely at your own risk. While we make every effort to provide a secure and reliable gaming experience, TrustScoreZone and its affiliates, directors, employees, and agents shall not be held liable for any direct, indirect, incidental, consequential, or any other damages arising from your use or inability to use the Platform. This includes, but is not limited to, losses resulting from interruptions, errors, or unauthorized access to your personal data.

We are not responsible for the content, practices, or policies of any third parties who may interact with the Platform. The information provided is for general informational purposes and should not be taken as professional advice. It remains your responsibility to ensure that your use of the service does not violate any applicable laws or regulations.

Conclusion and Acceptance

By continuing to access and use the Platform, you confirm that you have read, understood, and accepted all the terms and conditions outlined above. This Agreement forms a binding understanding between you and TrustScoreZone. We sincerely thank you for choosing our platform as your interactive gaming destination and commit to continually enhancing our services to provide a secure, fun, and compliant user experience.

Support and Further Information

If you have any questions regarding this User Agreement or our Privacy Policy, or if you require further clarification on the handling of your Personal Data, please refer to the support section on our Platform. All inquiries will be addressed in accordance with our data protection policies and in compliance with the relevant legal obligations.